The Knight Citizen News Network has a list of "Twelve Tips for Growing Positive Communities Online," and it's absolutely excellent. We practiced every single one of these pieces of good advice at Backfence (and many were mentioned in my post on lessons learned there).
Running a user-generated hyperlocal site is complicated and requires a great deal of subtle behind-the-scenes smarts and management. This list is an excellent place for anyone to start learning how to do it.
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