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  • I'm an entrepreneur and consultant who works with media and Internet companies on strategy and product development. You can read more about me here. These are my thoughts on the changes in how we create, receive and interact with news, information and advertising.

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July 14, 2008

Dropping Like Flies

It's an axiom of sports that baseball team managers are hired to be fired. Turn in a couple bad seasons, or go on a losing streak, or run afoul of your owner, and you're outta there.

Lately, the job security for newspaper publishers and editors seems to be almost as bad. Today's victims are Chicago Tribune Editor Ann Marie Lipinski, who wasn't fired, but clearly decided she'd had enough of owner Sam Zell and his Zellots running roughshod and making changes to her paper faster than she wanted to; and David Hiller, publisher at Zell's  Los Angeles Times, who "resigned" this afternoon, no doubt after clashing with Zell over issues of change. 

Their departures follow the recent early retirement of Tribune Publisher Scott C. Smith; the resignation of Wall Street Journal Managing Editor Marcus Brauchli, who's now replacing retired Washington Post Executive Editor Len Downie; and the firing a few months ago of Los Angeles Times Editor Jim O'Shea–who, like Hiller, followed various other editors and publishers out the door in L.A. over the past couple of years. Plus the firings, resignations and retirements of so many other editors and publishers lately that it's hard to keep track of them all. It's been a real bloodbath.

Newspaper romantics, traditionalists and Luddites are no doubt wailing and gnashing their teeth over the turnover of so much top management from newspapers. But why? Fact is, it was time for most of these folks to leave—every bit as much as it is when a baseball manager is fired after blowing a nine-game roadtrip. 

Whether these outgoing publishers and editors depart voluntarily or not, they're leaving with a losing record: Circulation at most papers has been declining for years, and ad revenues are in the tank, too. Some of that can be blamed on circumstances–the economy, the Internet–but most of it can be blamed on ossified managements that have failed to truly understand how dramatically the media world is changing, have failed to aggressively take advantage of the Internet, have failed to innovate online or off, have failed to listen to what readers want and have failed to make their publications more relevant, interesting and valuable to readers and advertisers. That's a litany of failure, and when you fail that badly, you should lose your job.

We're also seeing, I hope, a significant generational shift here. Editors who came up through the business thinking that the newspaper was the primary source of news and information are dinosaurs. Publishers used to dominating local ad markets with virtually no competition are fossils. But many of them are still in place, unfortunately, and moving as slowly and stupidly as ever, even as the environment they're operating in is changing rapidly and radically. The traditional newspaper formula has been patently unworkable for years, but too many newspaper leaders don't understand that. It's time for them to go.

This older, Baby Boom generation of newspaper managers must give way to a more savvy generation of leadership that's facile with the Internet and technology, not tied to old myths and legends of the business and willing to be downright entrepreneurial about change—managing and fomenting change as if their jobs depended on it, because they do. It's notable that some commentators pointed out the generational shift in last week's appointment of Marcus Brauchli to run The Washington Post–he's 47, and publisher Katharine Weymouth is 42. They're both smart and hip and Internet-savvy. And while Brauchli's departure from The Wall Street Journal is one of the more prominent recent editor casualties, that seemed to stem from a culture clash with new owner Rupert Murdoch. In many ways, Brauchli's Journal embodied more of what newspapers need to become than just about anything else out there. One of the more interesting comments on Weymouth's appointment of Brauchli came from no less than Ben Bradlee, still sharp at 86: "I don't think it's a case of her wanting to shake the place up as much as her having to," Bradlee told The New York Times. "She feels the urgency to change and adapt, and thank heaven."

If newspapers are to be saved–and that's very much an open question–they will need that sort of urgency for radical rethinking and surgery, and a willingness by editors and publishers to try new things and to make daring experiments (not merely stretching a three-part series to 12 parts!). That requires a new generation of leadership–and a passing of the old generation that's still clinging to the top jobs.

So don't mourn the departure of Lipinski, Hiller and others. It's part of the shift to the future. Before we can really change newspapers, we need to change the people who run them.

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Comments

This is what needed to be written a couple of weeks ago, instead of the slamming of everyone associated with traditional media, references to "curmudgeons," etc.

But there are still many publishers parking expensive cars in parking lots while their employees work for low wages.

I don't care much about Hiller or Lipinski, but that's a remarkable dopey commentary. Fashionable, in the Slate/blogs rule mode, but dopey. We'll see how the WashPost fares after sawing off a generation of reporters and editors - the wisdom of Ben "On the Payroll for 50 Years" Bradlee notwithstanding...

How much of a contradiction is it to agree with Steve Daley?

I would think you would have to sweep the broom a little wider to even discover digital natives in leadership positions in either newsroom. There are simply too many layers of techno-phobe editors and star reporters still running the show.

I usually respect your work, Mark, but this time YOU struck out.
Newspapers are battling other forms of media, yes.
But I'd rather have a curmudgeon run my paper than the guy who programs the (radio) Z-Morning Zoo.....or Fox.

I am in total agreement with you. This generation of management has been an utter failure whether you use economics, journalistic or successful yardstick. It is not to harsh to blame them for this mess. Comb through the stock tables to find out how newspaper properties are performing today tells volumes, and newspapers have become ossified both in how they cover the news and in how they broadcast it, either by the Internet or in print. The business models are in a shambles, and I think more management heads need to roll, if only because it will save some of the cuts coming for reporters in newsrooms.

I wasn't suggesting that the programmer of the Morning Zoo run the newspaper, and I never have. What we need are editors and publishers with vision, courage and intimate knowledge of the new forms of media that are now available for journalism and advertising. Unfortunately, that generally doesn't exist in the current generation of newspaper leaders, whose track record, alas, reflects that.

How old are you, Potts? And frankly, I only ask that to find out whether you are a true age-ist or whether you're a self-loathing old fart. Lipinski is 52 -- big deal. It is the personalities of the people in charge of newsrooms, too often lacking in positive, coaching, people skills. It's not simply their age or their shortage of hands-on experience to this point with the Internet. Newsroom execs have squandered rooms full of talent and ideas for decades, regardless of the technology involved. Where are you presuming your youngsters learned how to do things the right way? In some focus group?

Well, since you ask, I'm about the same age as Lipinski, and I've spent 30 years in newsrooms (and boardrooms), print and online. I don't care what age the editors and publishers are. I just want them to be innovative, daring and savvy about the technology and the changes it's bringing to their industry. Demonstrably--and it's hard to believe there's even a question about this--too many in the current generation simply aren't.

Hey Mark --

Great post, as usual. Hard to believe it's taken the industry more than a dozen years to understand that leadership changes were needed.

Mark, I agree with your general proposition. But I'm not so sure about its explanatory power for the Monday massacre.

Yes, newspapers are weighed down by a technophobic editorial culture. But the editor of the Chicago Tribune is not leaving because she's a dinosaur. She's leaving because the industry chaos has lifted a bunch of arrogant snake-oil salesmen to the top of the heap.

Is Ann Marie Lipinski being replaced by a wizard of integrated new-media publishing? No. She's being replaced by a hack who caught the new owner's fancy with an idea for indexing job effectiveness to byline and word counts. A brilliant idea, if you're a real-estate mogul who believes buying and selling office parcels taught you everything you need to know about journalism. But it will be catastrophic for the Trib and the LAT, especially as the faux-scientific basis for another wave of layoffs.

Mark, you're right about the long-run trend. But in the short run, there will be three charlatans for every visionary. And some papers that bled from status quo thinking will die from bad medicine pretending to be innovation.

"This older, Baby Boom generation of newspaper managers must give way to a more savvy generation of leadership ..."

So this is what passes for informed comment on journalism?

Old cannot be savvy.

Young good, old bad.

This is as bad as racism and I for one am sick of it.

If your comments were framed in a sex or race-based criterion, you would be laughed out of the building.

If you said this in a corporate setting, you would be sued.

BTW, the new radio programmers in charge of Tribune are all considerably older than the demographic that you posit is going to save journalism by destroying it.

Good post, Mark, but your analogy of a baseball team reveals a flaw in your logic. When a team replaces a manager, he must still follow the team owner's vision of the team, even if the manager's system would be more successful than than the owner's.

Even if Lipinski and Heller were replaced by younger blood (and Lipinski's replacement is 6 years older than her.), they are still accountable to the paper's owner and board of directors. And, unless I've been in a coma for the past few, the majority of people controlling newspapers makes us 50-somethings look like young punks.

The problem isn't newsroom management, It's the corporate level that needs a major paradigm ...if not generational ... shift. There are a number of managers out there (Boomer or Gen X or Y) that understand needs and demands of younger readers and have some great ideas to meet those needs, but are frustrated or oppressed by corporate leaders who are still wed to the notion that print is the center of their business.

Yes, age could well be a factor in why newspapers are failing. You're just not aiming the blame high enough.

Well Mark, I'd say you are spot on with this assessment -- in some respects. In some critically important ways you are not.

Here's why: newspapers of all sizes are undergoing tectonic changes. So what's the reaction at most of those papers smaller than the Washington Post/Chicago Tribune, etc?

Paralysis! A (somewhat understandable) instinct to hack back on all of the limbs to preserve the rotting trunk of print, where most of the revenue still trickles into the OCF. Yes, all too often, those limbs are digital.

The digital branches -- and those who envision a brighter online future -- get cut because A) the Web efforts for most newspapers suck! B) new ideas are risky and may not pan out C) nobody has developed the Holy Grail of a sucessful online presence (at least at smaller papers) D) new ventures take money at a time when there's not enough to go around.

So where does this leave your AVERAGE paper? All too often the progressive thinkers of journalism get sacked. This isn't so much a generational upgrade. It's a moment of hunkering down in the trenches, fiddling with failed ideas (like Lee Abrams' zany plans to draw people back with a dancing elephants design philosophy).

Sadly, new ideas aren't taking root. Too many publishers are trying to squeeze every drop of fruit out of a desicated cash cow. (Pardon the mixed metaphors!)

I got excited! I meant every drop of milk from a desiccated cow!

I've written other posts indicting newspaper management all the way up the line for being too slow to change, or paralyzed by fear. This isn't an age issue, and those who've tried to twist what I said to portray it that way are completely misreading me and ignoring a lot of the industry's problems. It's an issue of comfort with change and innovation and facility with new technologies and advertising and journalism techniques. Those skills know no age, though they can be influenced by experience. Those editors and publishers who are rooted firmly in print are dinosaurs. Those who have explored the alternatives, become comfortable with the swirl of technologies and innovation around them, and most importantly, are daring enough to use them to try to solve the industry's problems, will be the winners. Those who do not--and they are unfortunately still legion--will go down with the ship.

Mark,
I'm convinced that the way to make money on the internet (with content) is to deploy hundreds of websites using social media to develope user generated content.

Our site at www.iSedona.com is getting good traction and we have rolled out a number of sites in towns throughout Arizona at www.iArizona.com.

We are redesigning our homepage (next release) and have incorporated some of the suggestions you kindly gave us (big POST button and opening up the community calendar to all).

Our platform is scalable and can be used for groups of all kinds....

Thanks for letting me post...maybe someone out there will be interested in what we're doing.

email me at editor@sedona.biz.

Mark, all the best,
carl

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